Repairs & installation
Let’s look at
what your pool needs.
Help with an equipment problem, a replacement or a new installation.
Start with the symptom or the project
Understand the problem.
Plan the next step.
A symptom alone doesn’t identify a failed part. And new equipment needs to make sense for the system around it.
Something isn’t working?
Start with what changed and when it happens. You don’t need to identify the failed part.
Adding or replacing equipment?
Tell us what you want the equipment to do and what’s already installed.
A starting point with Garrett
Help us see what you’re seeing.
Tell us what changed, or what you’d like to add. A few details can help us understand your equipment question before we discuss the next step.
You don’t need to know the part name. Start with what you’ve noticed.
Describe the change.
What do you see or hear? Tell us when it started and whether it happens all the time or only at certain times. Include the exact error message if one is displayed.
Show the equipment.
If you already have photos, include a wide view of the equipment and a readable model label or display. Share the model name if you know it.
Tell us your goal.
For a new system or replacement, explain what you want it to do. Include your property address so we can confirm coverage.
Send what you have. Kate or Garrett can help with the next question.
Check your service area →A closer look at our work
The systems behind the water.
Heating, filtration and circulation—from a community-pool installation to the equipment in a residential backyard.
Below the surface
Sometimes the work starts underground.
With the lines exposed, the repair comes into view.
These two moments from the same job show the work area and the hands-on fitting of the plumbing.
Is your pool on our route?
Every Haolys service shares the same coverage area.
Check your ZIP and explore the map →Start with your pool